FAQ

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FAQ

General

Our operating hours are:
Monday to Friday: 10:00 am to 9:00 pm
Saturday & Sunday: 10:00 am to 8:00 pm

We are located at Paragon, Orchard. Right at the heart of Singapore. Our exact address is: 290 Orchard Rd, #05-08A Paragon, Singapore 238859 

We accept a variety of payment methods, from cash, VISA/Master, NETS, PayNow, and GrabPay.

We strongly recommend you to book an appointment to secure a timeslot for us to serve you well. This will definitely help to avoid disappointments! Of course, walk-ins are welcome as well.

 

No, there will not be any penalty, however, we respectfully ask for 6 hours in advance cancellation notice on all our services to facilitate the cancellation!

Yes, we are always ready to serve you even on Public Holidays! For more updates on our Public Holiday operating hours, follow us on our social media — Facebook & Instagram.

No, we do not have any surcharges for holidays.

Of course, we do! Both female and male customers are welcome for all our services apart from hair removal services for certain areas.

Nails

Yes, our manicurists are capable of nail art! Simply let us know in advance which design you would be taking inspiration from, and let our skillful and experienced manicurists do the job for you.

Depending on the services, the duration varies from 30 mins to up to 3 hours. If you have something planned after your visit with us, do give us a heads up.

Gelish sets usually last for about 2 weeks without proper care. With proper care for your gelish set, the retention will definitely be longer.

Yes, if you have a manicurist in mind, do let us know when booking your appointment for us to make the arrangement.

Eyelash

Eyelash extensions & eyelash lifting services are available at Shugar Prestige.

Not necessary! However, if you are new to eyelash extensions, do arrive 10 minutes before your appointment time to find out the best design suited for you with our eyelash artists.

It is advisable for you to remove your contact lens for maximum comfort. 

Hair Removal

We have both waxing and IPL available!

Shaving service is provided complimentary at Shugar Prestige, you can leave it to us!

Yes we do! We offer IPL facials too.

We would advise you to return between 4-6 weeks for your next waxing session — based on your personal hair growth rate. Do observe and drop us a text if you need our advise!

It depends on your pain tolerance! Most of our customers feels that waxing is painless, but it varies among individuals.

Facial

We offer a full range of facial services for different skin types. From facial treatment to advanced aesthetic treatments, we strongly recommend you to consult our beautician before your session!

Catering to different skin types, most of our facial treatments do come with a complimentary face and shoulder massage!

Our beautician will be there to carry out a skin consultation while they analyze your skin and recommend the best suited for your skin type and skin concerns.

We welcome customers above 18 years old to enjoy our treatments, while customers between 12 to 16 will require to be accompanied by a parent/guardian.

Yes, we do not have gender restrictions here at Shugar Prestige, and we welcome couples to enjoy their facial treatments with us. If you are looking to book at the same time, do let us know in advance when making an appointment!

Our extractions are painless as we prep your skin well for the process, however, depending on how congested your skin is, there may be a certain level of painfulness. Simply let our beautician know if you feel too much pain!

FAQ

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